If the users get a message explaining why and what is happening, it is easy for them to understand." "We do not use the solution every day and there are times when the new users have trouble reconnecting. However, if a non-IT user, such as a user from finance, is working on this and there is some problem, he or she would not know about this and would call IT admin to say that this is not working. Because I'm on the admin side, I can also see this information in the log. It should give a pop-up on the client itself. In terms of new features, when it is connecting, it should check the endpoint and say whether the end client is actually safe enough or whether there is a vulnerability. Their support is quick, so we are able to resolve and move forward. This kind of problem is there, and sometimes, we have to open a case with Fortinet to resolve it. Some of my colleagues get this error called "License not available." When they get this error, they have to uninstall and reinstall it. I've seen other products that have got much better VPN features than Fortinet.
"The deployment status is not good in Mac devices and sometimes in Windows-based devices using GPO, like Active Directory, that are not on the local network." "There should be more frequent releases or updates." "In terms of improvements, their SSL VPN tunnel can be a lot better.
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